12/26/2023 0 Comments Agora video callA neighboring town wind reading is 218 mph. My house would be blown away with winds this high. You can press OK when you get this message and the weather does come up but the wind reading has been crazy. Not only does it usually say "data currently unavailable" but the information is kooky. Many months ago, I did call in the problem and was given different reasons as to why this was happening e.g., power outage, my box and then finally the service itself. I don't bother calling C/S anymore because I find that they haven't got a clue. I have been having the exact same issue with Weatherbug for much longer than 2 weeks. If you are experiencing this same problem, please let me know so I can rule out that it is isolated to my service. It seems like the problem is with the widget service and not isolated to my service, but I am not convinced because I can't find anyone else with this problem. I've had Fios service for 4 years and this is the first time I am experiencing trouble with this widget. The next day or two it's back to "Data Currently Unavailable. The widget says "Data Currently Unavailable", then hours later is shows data. It's been over one week and the widget is still malfunctioning. After one hour technical assistance called and said there was an outage and the widget would be working within 24 hours. The tech put a ticket in to the higher level assistance to see if there was outage in my area. I called Verizon and one of the techs had me do a series of troubleshooting things which didn't work. At first, I thought that it was my set-top box, but when I noticed that it was happening on all 5 of my boxes so I assumed that it wasn't the box but the service. Within the past two weeks the Weather Bug Widget on all my set-top boxes has worked intermittently.
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